OnlySpins Casino Privacy Policy

At OnlySpins, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access or use our services at onlyspins.com. By creating an account and using our platform — whether for casino gaming, sports betting, or any other features we offer — you acknowledge that you have read and understood this policy. We encourage you to review this document carefully and contact us at support@onlyspins.com if you have any questions.

Who We Are

OnlySpins Casino is operated by Dreamline Ventures SRL, a company incorporated under the laws of Costa Rica. We hold a licence issued by the Tobique Gaming Commission (Licence No. 00000071) and operate under applicable remote gambling regulations in the markets we serve. Our platform offers casino games, live casino tables, sports betting, and more to players across France, Canada, Germany, Italy, Australia, New Zealand, and numerous other regions. References to "we," "us," or "our" throughout this document refer to Dreamline Ventures SRL acting as the data controller for our OnlySpins online casino.

Information We Collect

When you register or interact with our platform, we may collect the following categories of personal data:

• Registration data: your full name, date of birth, email address, username, and password
• Identity verification data: government-issued ID, passport, proof of address, and source-of-funds documents required for KYC compliance
• Financial data: payment method details, transaction history, deposit and withdrawal records
• Gaming activity: game history, bets placed, bonuses claimed (including any OnlySpins bonus or OnlySpins casino bonus you activate), wagering behaviour, and session duration
• Technical data: IP address, browser type, device identifiers, operating system, and cookies
• Communication data: messages sent to our 24/7 live chat support, emails to support@onlyspins.com, and feedback you provide
• Marketing preferences: your consent status for receiving promotional communications from us

How We Use Your Information

Here at OnlySpins Casino, we use your data for clearly defined purposes and only to the extent necessary. The key uses are:

• To verify your identity and comply with our legal and regulatory obligations (KYC/AML)
• To process your deposits and withdrawals across all supported payment methods, including crypto and fiat currencies
• To administer your account and provide you with access to our OnlySpins login and gaming environment
• To deliver bonuses, including our welcome offers and reload promotions, and to ensure wagering requirements are met fairly
• To protect the integrity of our platform and prevent fraud, money laundering, and prohibited betting patterns
• To personalise your experience — for example, tailoring promotions through our VIP programme based on your activity level
• To contact you with service updates, security alerts, and — where you have opted in — marketing communications
• To comply with responsible gambling obligations and enforce self-exclusion or deposit limit requests

Legal Basis for Processing

We at Only Spins process your data on the following legal grounds, depending on the purpose:

• Contractual necessity: processing required to manage your account and deliver our services
• Legal obligation: compliance with anti-money laundering laws, licensing conditions, and identity verification requirements
• Legitimate interests: fraud prevention, platform security, and improving our services
• Consent: for marketing communications and non-essential cookies, where we ask for your explicit agreement

Cookies and Tracking Technologies

Our Only Spins platform uses cookies and similar technologies to ensure our website functions correctly and to enhance your experience. These include:

• Essential cookies: required for core site functionality, including OnlySpins Casino login sessions and security features
• Analytics cookies: help us understand how visitors interact with our platform so we can improve performance
• Marketing cookies: used to deliver relevant promotional content and track the effectiveness of our campaigns
• Preference cookies: remember your language and currency settings for a personalised experience

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

How We Share Your Data

We do not sell your personal data to third parties. However, to operate our OnlySpins Casino platform effectively, we may share your information with:

• Game providers: such as Evolution, Pragmatic Play, NetEnt, and others, to deliver gameplay functionality
• Payment processors: to handle deposits and withdrawals via Visa, Mastercard, Skrill, crypto networks, and other supported methods
• Identity verification services: third-party KYC and AML providers who assist with regulatory compliance
• Regulatory authorities: including the Tobique Gaming Commission, where we are required to disclose information by law
• IT and security partners: who help us maintain the safety and availability of our platform

All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our licensing obligations and applicable law. In most cases, we are required to retain financial and identity records for a minimum of five years following the closure of your account. Once the applicable retention period has passed, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our Only Spins casino:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data, where legally permissible
• The right to object to or restrict certain types of processing
• The right to data portability, where technically feasible
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@onlyspins.com. We will respond to verified requests within a reasonable timeframe in accordance with applicable regulations.

Security Measures

At OnlySpins, we implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include SSL encryption, secure data storage, access controls, and regular security audits. While we take every reasonable precaution, no online system can guarantee absolute security. We encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorised activity on your account.

Children and Minors

Our OnlySpins Casino services are strictly intended for adults aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal data from minors. If we discover that a person under the required age has registered an account, we will close the account immediately and delete all associated data. We strongly support responsible gambling and encourage the use of parental control tools to prevent underage access.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you by posting an updated version on our website and, where appropriate, by contacting you directly. Your continued use of our Only Spins platform after any such update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your data at OnlySpins Casino, please do not hesitate to reach out to our team. You can contact us 24/7 via live chat directly on our website, or by emailing us at support@onlyspins.com. We are here to help and will do our best to address your enquiry promptly.